Colorado Bath Company is an authorized retailer of LightStim devices. Pricing, Warranty & Refund Policies are determined by LightStim and will be followed by Colorado Bath Company.
*Shipping: All orders containing a LightStim product receive FREE SHIPPING. LightStim products can be shipped within the continental United States only (excluding HI, AK, PR). If your order contains LightStim product(s) and CBD products, these will ship separately. LightStim orders usually ship within 2-4 business days.
*Sales/Promotions: Any sales/specials/coupons offered by Colorado Bath Company will NOT apply to LightStim products.
*Warranty: LightStim offers a 5-year repair/replacement warranty on handheld Lights purchased in the United States. The warranty is limited to factory defects including defective power transformers. The warranty does not cover: Second-hand purchases, misuse and abuse, damage from unauthorized accessories, damage from incorrect current and voltage, or damage from conditions beyond control of LightStim. If you find that your Light is not working properly please contact LightStim directly to troubleshoot the situation. If it is determined that the Light itself is defective, we will provide authorization for you to mail it directly to LightStim for repair or replacement. Shipping charges on returned Lights and/or power cords are the sole responsibility of the customer. LightStim will not guarantee our products if purchased on eBay, or any other online auction sites, or any unauthorized distributor or dealer.
*Returns: LightStim products do not qualify for returns or any satisfaction guarantees. If your device is damaged in shipping please notify LightStim and they will replace your device immediately upon receipt back to them. We do not cover your shipping costs for returned devices that were damaged in shipping.
For additional information visit: https://lightstim.com/